Terms of service

Welcome to Retro Realm. By accessing or purchasing from our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Overview

Retro Realm is an online store specializing in collectible toys, action figures, plush items, and pop culture merchandise.

By visiting our site and/or purchasing from us, you agree to comply with these Terms & Conditions, including any additional policies referenced herein.

We reserve the right to update, change, or replace any part of these Terms at any time.

2. Product Information & Condition

Our products are collectible and may be pre-owned unless stated otherwise.

We aim to:

Provide accurate descriptions
Display clear product images
Disclose visible defects or wear

Due to lighting and screen differences, actual product colors may vary slightly from images.

Because many items are limited or one-of-a-kind, availability is not guaranteed.

3. Pricing & Payments

All prices are listed in PKR (unless otherwise stated).

We reserve the right to:

Modify prices at any time
Cancel orders due to pricing errors
Refuse or cancel orders suspected of fraud

Orders are processed only after successful payment confirmation (for prepaid orders).

4. Shipping & Delivery

We ship nationwide across Pakistan.

Delivery times may vary depending on location and courier services. Retro Realm is not responsible for delays caused by third-party couriers, weather conditions, or unforeseen circumstances.

Customers are responsible for providing accurate shipping information at checkout.

5. Returns & Refunds

We offer returns in accordance with our Return Policy.

To be eligible for a return:

The item must be in the same condition as received
The request must be made within the specified return window

Certain items may not be eligible for return due to their collectible nature. Please review product details before purchasing.

6. Intellectual Property

All website content — including logos, branding, text, graphics, and images — is the property of Retro Realm and may not be copied, reproduced, or used without written permission.

Franchise names and character references belong to their respective owners.